New Patient Special
Free whitening with exam
Nervous about the dentist? We get it.
Finally, a Dentist You'll Actually Look Forward to Visiting
No lectures. No judgment. Just gentle, honest care from a team that actually listens.
Join 187 Richmond families who chose gentle, judgment-free dental care.
8 appointments booked today
New Patient Special
Free Whitening
Get a free professional whitening treatment ($299 value) with your first exam and cleaning.
- Comprehensive exam
- Digital X-rays
- Professional cleaning
- Free whitening kit
Limited time offer
$199
$498 value
4.9 Rating
187 Reviews
VCU Alumni
School of Dentistry
Top Dentist
Richmond Magazine
Invisalign
Certified Provider
HIPAA
Compliant
Financing
Available
Book Your Appointment Online
Online booking that actually works. Pick your time, we handle the rest.
What brings you in today?
Select the type of appointment you need
Or call us at (804) 555-5700
95%
say they felt comfortable
For Anxious Patients
Nervous About the Dentist? You're Not Alone.
Dental anxiety affects millions of adults. At West Richmond Family Dentistry, we specialize in creating a calm, judgment-free environment where you can feel safe and in control.
- Sedation options available (nitrous oxide, oral sedation)
- Noise-canceling headphones and calming music
- Hand signals to pause treatment at any time
- Warm blankets and neck pillows for comfort
- Dr. Chen trained in anxiety management techniques
Comprehensive Dental Care
From routine cleanings to smile makeovers, we offer everything your family needs under one roof.
General Dentistry
Cleanings, exams, fillings, and preventive care for the whole family
Book this serviceCosmetic Dentistry
Whitening, veneers, bonding, and complete smile makeovers
Book this serviceRestorative Care
Crowns, bridges, implants, and dentures to restore your smile
Book this serviceSedation Dentistry
Fall asleep anxious, wake up smiling. Options for every comfort level.
Book this serviceEmergency Care
Same-day appointments for dental emergencies. We are here when you need us.
Book this servicePediatric Dentistry
Gentle, fun dental care that makes kids actually want to visit
Book this servicefrom 187 verified patient reviews
Real Patients. Real Stories.
Jennifer M.
Invisalign
"I was terrified of dentists for 20 years. Dr. Chen and her team completely changed my experience. They took the time to explain everything, offered sedation options, and never made me feel rushed. My smile is completely transformed!"
December 2025
Robert K.
Emergency Root Canal
"Had a dental emergency on a Saturday. They got me in within 2 hours, and Dr. Patterson was incredible. Completely pain-free procedure. I am a patient for life."
January 2026
Maria S.
Family Checkups
"We bring our three kids here. Sarah the hygienist is amazing with children. My kids actually WANT to go to the dentist now. The treasure chest rewards are a big hit!"
November 2025
David L.
Teeth Whitening
"Professional whitening made a huge difference for my wedding photos. The staff was friendly and the results exceeded my expectations. Highly recommend!"
October 2025
Sarah T.
Dental Implant
"After losing a tooth in an accident, Dr. Patterson restored my smile with an implant. The process was smoother than I expected and the results look completely natural."
September 2025
Michael R.
Anxiety-Free Cleaning
"I put off going to the dentist for 8 years because of anxiety. The sedation option here changed everything. Finally caught up on my dental care without the panic."
August 2025
Meet Your Care Team
Experienced, compassionate professionals dedicated to your comfort and dental health.
Dr. Michelle Chen, DDS
Lead Dentist & Founder
VCU School of Dentistry | 15+ Years Experience
Dr. Chen founded WRFD with a vision of gentle, patient-centered care. She is known for her calm demeanor, exceptional chair-side manner, and commitment to pain-free dentistry. She specializes in anxiety management and has helped thousands of patients overcome their fear of the dentist.
Dr. James Patterson, DMD
Associate Dentist
UVA School of Dentistry | 8 Years Experience
Dr. Patterson specializes in restorative dentistry and has a passion for helping patients regain their confidence through smile transformations. His gentle approach and attention to detail make him a favorite among patients needing complex procedures.
Sarah Williams, RDH
Lead Hygienist
Certified Dental Hygienist | 12 Years Experience
Sarah is beloved by patients for her gentle cleanings and thorough patient education. She has a special talent for making nervous patients feel at ease and is particularly wonderful with children. Parents often request her specifically for their kids.
15+
Years Serving Richmond
10,000+
Patients Treated
4.9★
Average Rating
30 min
Emergency Response
Insurance & Payment Options
We accept most major dental insurance plans and offer flexible payment options.
Insurance Accepted
We verify your benefits before your visit. No surprises.
No Insurance? No Problem.
- In-house membership plan: $299/year
- Interest-free payment plans (CareCredit)
- Upfront pricing. Ask us before treatment.
🎁New Patient Special: Free exam + X-rays for uninsured patients ($275 value)
Frequently Asked Questions
Everything you need to know about visiting us
Yes! We are always welcoming new patients of all ages. We offer a comprehensive new patient exam that includes digital X-rays, a thorough cleaning, and a personalized treatment plan. We will take the time to get to know you and your dental health goals.
We accept most major dental insurance plans including Delta Dental, Anthem, Cigna, MetLife, Aetna, and many more. We also offer affordable payment plans for patients without insurance. Our team will verify your benefits before your appointment.
Never. We see patients every week who have not been in 5, 10, even 15 years. There is no lecture, no guilt trip. Just a friendly conversation about where you are and where you want to be. Dr. Chen has spent 15 years helping anxious patients feel safe, and many of our most loyal patients started out terrified. You are in good hands.
Absolutely! We love seeing kids and recommend first visits around age 1 or when the first tooth appears. Our office is designed to be family-friendly, and we make dental visits fun for children with our treasure chest rewards.
We offer nitrous oxide (laughing gas) for mild anxiety, and oral sedation for patients who need a deeper level of relaxation. We will discuss your options during your consultation to find the best approach for your comfort level.
Use our online scheduler above to select your service, preferred date, and time. We will call you within 2 hours to confirm your appointment. You can also call us directly at (804) 288-5700.
Ready to Love Your Smile?
Join the 187 Richmond families who chose gentle, judgment-free dental care. Your first visit is just a click away.
Visit Our Office
Office Hours
🚨Emergency? We return calls within 30 minutes.